Frequently Asked Questions
Everything you need to know about your BOMBEX beauty experience.
Are BOMBEX products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All BOMBEX products are 100% cruelty-free and vegan-friendly, meaning we never test on animals or use animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or store credit, even if the product has been lightly used.
Do you offer international shipping?
Yes, BOMBEX ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.